Confirmed Service Customer
Went for oil change and tire rotation. During service was told my battery was dead and could replace or jump start. Told service it was very unusual for a battery to die in a small amount of time unless they drained battery during service and to jump start it. Service crew did not know where battery was located or how to jump start as I witnessed them open the back of Acadia and then proceeded to go through back seat to jump start battery. You can jump start this vehicle under the hood. When service was completed and car was jump started I explained to service again how unusual it was for the battery to die in a small amount of time. And how they could have jumped started it under hood. Response was.You are all set. All in all I question how good of service I actually got? And. As a side note. I have not had any issue with battery before or after service.
Larry O.
Little Chute,
WI
Business Response
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